iMIS Community blogs

Campaign Management errors

vargam — Thu, 11 Mar 2010 22:40:52 -0500

I am working at a customer, CBM Australia. We are trying to create a campaign structure. When we get to adding source code details, whenever we try to add an Insert or Source List (simple query) to the campaign, we get the following 2 errors:

Error - Value must be unique with a System

Error - The 'Name' property should not be Null

These errors have been occurring intermittently since go live. We logged an SMR but as tech support could not recreate the issue they could not progress it. We have tried to run a trace (output attached) but can't really make any sense of it. We now cannot create any new source codes and cannot generate campaign output. At points in the past, by changing details in the campaign profile we could get the details to save but this no longer works. I am guessing it is related to the PAckage tables but can't get any further than this.

WCM and iMIS backup strategies

jskemp — Thu, 11 Mar 2010 13:24:57 -0500

For those individuals already using WCM and iMIS, what backup (and system maintenance) practices have you put into place?

We feel pretty confident about our SQL backup strategy, but the only items we're finding in the official docs are for SQL at http://docs.imis.com/15.1/index.asp?topic=/15.1/34128.htm and nothing regarding iMIS itself and the WCM sites.

Modifying Public view "Search page" to include "category column" from Orders pages.

Zuzana_Kelyman — Thu, 11 Mar 2010 09:59:29 -0500

We would like to modify our public views "search page"...../iMISpublic/Core/Search.aspx to display the "product category column"

from the pages under "orders" directory, e.g. ...../iMISpublic/Core/Orders/Default.aspx.

Anyone can help?

Thanks.

Event Directions can include HTML

Henry Huey — Tue, 09 Mar 2010 16:14:43 -0500

This is a response to the question about including HTML in Event descriptions here: http://www.imiscommunity.com/complete_newbie_need_help I'm posting it here so I can attach a screenshot.

Something else that might help...

The Event Directions field, from Define an Event in Desktop, is rendered as an asp:Label in public view and template sites, so it can include HTML formatting for bold and hyperlinks. The attached screenshot shows the desktop setup, with html in the Directions field, and its effect in public view. I didn't check to see how confirmation notices would handle HTML, so you'd probably want to check "Suppress printing of directions on Confirmation Letters".

Note tab-how to export note field on a report

tkim — Tue, 02 Mar 2010 16:38:18 -0500

I want to add our Note prompts field #3 to report fields on detail report patameters. When I export membership report, I like to see membership note colume? What is table name for this field? eg. name.MEMBER_TYPE,

Using IQA results set with Letters

Jenny Taylor — Tue, 02 Mar 2010 13:01:10 -0500

I would like to use the results set from an IQA to merge to a Word template in the Letters system and therefore create activities on each record. Is this possible within iMIS or would I have to use Task Centre?

Thanks for any assistance.

Jenny

Customer Portfolio screen is not active when IQA returns results

vargam — Tue, 23 Feb 2010 19:27:53 -0500

I have attached a link to a brief video that demonstrates this issue.

Essentially, when using an IQA query that has been set up to return details to the Customer Portfolio, the query runs, the list is generated in an IQA window and a record is selected. When this occurs, the results set is returned to the results pane in the imis customer portfolio, but the cust portfolio is completely inactive. You cannot enter a new record, select a record from the results set, no record is returned to the customer screens, etc.

Error on Citrix (iMIS & Crystal)

Zuzana_Kelyman — Thu, 18 Feb 2010 18:29:07 -0500

We are suddenly getting error on Citrix server when we try to run custom Crystal Report for badge. Only manager can run it so it still works. And report works in Crystal Repors on Citrix. It happened suddenly, no changes to iMIS or the report. It was working all fine for everybody. We restarted Citrix but it still doesn't work for other users even if they have full rights (8 in all modules). Ther error is:

Error during logon: the application server version may...

tkim — Thu, 18 Feb 2010 12:15:58 -0500

Hi,

I am getting this error when I try to logon to iMIS;

Error during logon:the application server version may not match the database version. Please see your system adminstrator.

using iMIS 15.1

I am not sure what could have created this issue, deleted some duplicate records in iMIS...

Please help!

Tim

Cart Discount how or why override PriceCache:35218;3742665;1: 112.5000

BWALKER — Mon, 15 Feb 2010 18:05:56 -0500

PriceCache:35218;3742665;1: 112.5000

Could I set this value to 1/2 price something like

PriceCache:35218;3742665;1: 56.25

The page

http://vvv.nn.com/imispublic/Cart/Core/cart/MyCart.aspx

Has a reference to

namespace IWC.UI.WebControlspublic abstract class CartPage : DisplayPageBase, IImpersonationPage

The stock iMIS page reveals that /iMISpublic/AM/ContentManagerNet/ShowVariables.aspx

Desktop Error Message

Steve Russell — Sat, 06 Feb 2010 16:33:56 -0500

Here is the screen shot of the error I am getting:

E-Communities CF error msg box Document.form1.TDescription is null or not an object.

BWALKER — Fri, 05 Feb 2010 18:24:11 -0500

This is from the CF pages in e-Communities with 15.1.1 Public Views.

When a document is uploaded the form errors with first this message then a viewstate error page.

A msg box with:"Document.form1.TDescription is null or not an object." is the first error response.

How to fix damaged record

tkim — Thu, 28 Jan 2010 19:02:55 -0500

I have one member's record seems to be damaged, any changes I tried to save it. Customer porfolio error appears and shut it down.

How would I fix this damaged record? or delete it?

Thanks,

Tim

Using Flash in WCM - website content

Ewa — Thu, 28 Jan 2010 16:24:44 -0500

I am using version 15.1.2.4730 of iMIS.

I have similar problem as Jonathan with including Flash (in my case I like to include it in the website content).
I tried to apply solution provided by Balaji, without success:

Here is my page:

http://209.217.68.142/imis15/fra/About/fra/About.aspx?languageId=1

iMIS table list-spread sheet download?

tkim — Wed, 27 Jan 2010 19:32:40 -0500

Hi,

I've been told that I can download a cheat spread sheet that shows all of iMIS table list which helps with customizing iMIS-Crystal reports.

Does anyone knows where I can download this spread sheet?

Thanks,

Tim

Document Published Date

bswetnam — Fri, 22 Jan 2010 13:38:44 -0500

Is there a way to easily retrieve the Published Date for any given Document?

The only date I see is Updated On. The published Date seems to be hidden in the blob field.

End the Connection Time Out Issues in 15.1.2

bswetnam — Wed, 20 Jan 2010 18:15:59 -0500

You can modify you connection strings for WCM and site issues to improve performance and Eliminate the Connection Timeout issues in WCM

Open your web config file in the new folder.

Locate the connection string for imis.

Add the following parameters to the end of the existing string.

Max Pool Size=100; Min Pool Size =5;

Document Url From Database

bswetnam — Wed, 20 Jan 2010 18:08:19 -0500

Is there a way to retrieve the actual url to a content record from the database. I am writing a Alpha Tagged list webpart and I am having issues with content since the blob field is longer than I can read in SQL.

SELECT @@VERSION returns the service pack number in SQL Server 2008

Henry Huey — Fri, 15 Jan 2010 15:44:38 -0500

Up through SQL Server 7.0, to determine the level of SQL Server, the routine was to execute SELECT @@VERSION, note the version number, and look it up in the table on the Microsoft site -- http://support.microsoft.com/kb/321185 .

With SQL Server 2000, SELECT SERVERPROPERTY ('ProductLevel') was introduced, which returns "RTM", "SPn", or "Bn", for Release to Manufacturing, Service Pack n, or Beta n.

WCM Billing and International Billing Problems

bswetnam — Fri, 15 Jan 2010 10:32:58 -0500

Needless to say we have a very upset client, that has implemented Imis 15.1 and are having several issues with billing errors. There seems to be issues with international billing as well as some US based members; the browsers seem to have an issue with international users where it puts invalid characters in the amounts or other fields.

The errors cause issues in the application pools, then the application pools recycle and stall. Then the user gets an general error page (error.aspx) that shows an generic message. We have modifed the error.aspx to show a general message, to help eleivate their frustaration.