vargam's blog

Automated Responses in Marketing Suite

We have been dealing with a number of issues in relation to the auto response allocation process in Marketing Suite. This has ranged from source codes with 10 targets showing 200 responses, to entire campaigns where no response data being recorded. In trying to analyse the issues, a number of things have become apparent:

There does not appear to be any documentation that provides any detail on how the automated response processing is intended to work.

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