Looking for an iMISer

We conducted a Breakfast Club Seminar in Brisbane this month which went very well and, as per usual, we took on board relevant client feedback.

Something I thought to be very interesting that was suggested to me was the fact that organisations are always looking for experienced iMIS users. Think how many times you have been asked - "Do you know of any experienced iMIS users looking for some work?". We had one attendee at the breakfast specifically there to network and see if she could find someone who knew of an iMISer.

Program summary: High-tech training for low-tech people

ASTD Austin July 21, 2006

Program: High-Tech Training for Low-Tech People
Presenter: Katrina Schold, Manager of Client Education & Support at Convio (previously at Dell, Tivoli/IBM,, and Best Software)

Topic: How to adjust training to transfer appropriate technological information to a non-technical audience: tips for reading and managing a diverse audience, responding to signals, and explaining technology despite a student's inexperience or misgivings.

Free mobile (cell) phone calls

Our corporate mobile plan in AP was updated a few weeks ago so that all mobile calls between any phone on the plan is now free. Previously, we were paying upwards of 30 cents/minute for these calls.

Today, I was working remotely, and spent about 3 hours on the phone - all for free. Last month that would have cost me $80 in call charges.

I thought this was interesting in light of the new VoIP offerings that are now available in their many forms, including the internal ASI system and well known public systems like Skype. Is this a response from the large telco's to make sure we continue to use their services? Our telco is Telstra - the largest in Australia - and I believe they are also making similar moves for home phones so that you get unlimited calls for a fixed monthly fee.

Julie moves to Melbourne

Over 10 years ago Julie Willett started working for me on the back veranda of my home in Brisbane, Australia. That was in 1995 and iMIS was just starting out in Australia. We had about 6 customers at the time, and Julie actually worked at one of them - BOMA - and her dad was the Executive Director there. He was also a life member of AuSAE so it was in Julie's blood to become an active participant in the association and fundraising sector and help our customers achieve great things through innovative solutions.

Annual AP strategy meeting held last week

The Asia-Pacific management team met last week in Melbourne for the annual strategy review meeting. AP is currently on a 5 year strategy plan (2004-2009) and the team meets each year to review the 2009 goals and the annual steps required to get there.

National print media coverage for iMIS success at Caritas Australia

A great story in the Melbourne Age and Sydney Morning Herald today - half page - on the success of iMIS at Caritas Australia. The story is called 'Turning Disaster into Triumph'. Links below:

Power of the iMIS Product Catalog

I visited a customer last week and met with the new CEO and some of the managers. They had been using iMIS for about 5 years and were stuck, unsure of what they had and where they should be going. Although they were on the latest version (10.6), different departments had gone ahead and setup their own fields and codes, and some departments - like events - who needed something desperately, didn't even know they had the module in iMIS to run all of their events and training.

iMIS Community gets some Google page rank

For folks involved in putting up new web sites, having a Google ranking can be important, or one of the most important acts of promotion one can do. Definitely, Google rules when it comes to search. Thus there are whole industries dedicated to Search Engine Optimization (SOA).

Today, almost 6 months from when we registered the domain name, and shortly afterwards went through the many of the steps for domain promotion, Google is finally giving the site some page rank. I suppose this corresponds to the 5-6 months others talk about on the web, in which Google puts new sites in a virtual "sandbox".

iMIS Gets the Thumbs Up in Australia and New Zealand

A recent survey of iMIS customers in Australia and New Zealand found that 87% of respondents gave iMIS the thumbs up answering that they were satisfied with their iMIS software solution.

More than 220 not for profit organisations using iMIS were surveyed by independent agency BMS Telecorp on behalf of ASI during May.

The annual survey’s focus was to look at customers’ use of iMIS and gauge the level of satisfaction with their iMIS software solution and the level of service and support from ASI and Authorised iMIS Solution Providers.

AirDesk for my home office: Take a look!

I posted earlier about the new AirDesk for Workstations (versus laptops, which they did first and I already use); I'm following up with a few shots of how my home-based office is developing. So far, it's just what I hoped for. It's also working out quite well that I sit facing a bank of windows, so that no glare hits my screen but my fevered brain gets natural light. Here are some photos of how I have it configured:

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