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Cannot delete some types of activity records

Posted January 6th, 2011 by Tomz
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We use informz to send out emails.  Informz creates an activity record with the type of iUnsub for unsubscription and iBadEmail for an bad email address  in our IMIS database. We used to be able to delete the activity record from IMIS desktop interface. However, we noticed lately that the delete button on the activity interface is grayed out, even logged in as the database admin - sa. Does anyone know why? how to fix it?

Thanks,

Tom

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Things to check

On January 6th, 2011 Henry Huey says:

In Customers / Set up module / Activity types, if "Allow user Edit" is unchecked for this activity type, then Edit and Delete are disabled.
Membership security level must be 4 or higher for delete to be enabled.
In the db, if Activity.SEQN isn't populated, Edit and Delete are disabled.

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Things to check

On January 6th, 2011 Tomz says:

Thanks for your help, Henry!

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