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Cannot sell $0 products online - error BATCH_NUM unidentified

Posted August 14th, 2009 by Jberes

Upon checking out with a free product, we receive an error message: "Element BATCH_NUM unidentified in Variables."
ASI confirmed this when they tried to purchase a free product with no shipping charges, and told us this is a confirmed bug. We have not been able to get a resolution now since we upgraded on June 10th.

We have many free products in our online catalog and now that we have upgraded to 15.03 from 10.6 we can no longer offer them to our members.

Does anyone know of a way to fix or get around this problem?

Jean B.

 

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You can try setting the

On August 17th, 2009 Woody Archer says:

You can try setting the missing variable that is causing the error.

Add the following line to the end of the Application.cfm found in the Source/Meetings directory.

<cfparam name="Variables.BATCH_NUM" default="">

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Cannot sell $0 products online - error BATCH_NUM unidentified

On August 17th, 2009 Jberes says:

This problem refers to products being sold, would the path be /Source/Meetings for the application.cfm?

Also we don't use Public Views, we use e-series - does that matter?

Thanks for your help :)

Jean B.

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Cannot sell $0 products - eseries

On August 17th, 2009 Jberes says:

If reference to reply below.

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This is for eSeries

On August 17th, 2009 Woody Archer says:

This is for eSeries only and yes the path is Source/Meetings/Application.cfm

 

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