e-Content Manager logins problem

Hello - I'm having a problem with e-Content Manager, running our website on top of iMIS 15.0.3.241.  The problem is that when we add new users via the System Setup window, their password doesn't work for eCM - but the scary part is, you can actually log in as the user via the admin interface by entering no password at all.

The documentation isn't very clear on this point, but I'm assuming eCM is deriving its credentials from Name_Security, since the column WEB_LOGIN is populated with their username, but the column PASSWORD is blank.

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From 15.0.1 onwards, all

From 15.0.1 onwards, all iMIS products (e-CM, eSeries, iMIS Desktop, iMIS Public View, and iMIS Web View/WCM) use credentials stored in the aspnet_* tables, so seeing PASSWORD blank in Name_Security is normal.

Have you contacted ASI Tech Support?

Eric Means
System Architect, ASI

A coworker has, and the

A coworker has, and the response so far has been to recommend reading the eCM documentation, which doesn't even really mention usernames and passwords, it just assumes they will always work.

I believe that our iMIS products should be looking at the aspnet tables for logins, but they're obviously not in our case.  If I populate name_security.password, I can't log in (because it should be a hashed value). If I empty it, I can log in with a blank password.

I suspect our website is

I suspect our website is running older code since it's still ColdFusion, and I guess was not upgraded when we moved to 15.

 

 

That would be my guess too;

That would be my guess too; make sure that everything is correctly upgraded (and if you have any code that performs customized logins, that will need to be updated as well).

Eric Means
System Architect, ASI