iMIS Community

Updating Organization Logo

I'm trying to update our Organization Logo in iMIS > File > System Setup > Organization Names > Logo. Information on say I should be able to paste the new logo in if it is  .bmp file and the correct size. However, when I click on Edit, even though I can delete the old logo, I'm unable to paste. Any suggestions?



Updated Invoice Mail Address but not displaying in Crystal

I just updated our organization address in iMIS > File > System Setup > Organization Names in the Invoice Mail Address field. We have a custom crystal report that we are using for invoices. The organization address in this crystal report is pulling from the org_control.InvoiceAddress field. When I query this field the address is correct, but for some reason the new address is not displaying in the organization address section of the crystal report when I print an Invoice.

SSL 3 and payflowpro


We received this email overnight from payflowpro.

I'm trying to understand if iMIS uses SSL3 to integrate with payflowpro and what if any steps need to be done to swap to TLS?

Does anyone know?





From: Newport, Billy Anne []
Sent: Tuesday, 25 November 2014 6:36 AM
Subject: Immediate Action Required – SSL 3.0 vulnerability

Immediate Action Required – SSL3.0 Vulnerability

Dear ,

On Tuesday, October 14, 2014, details were released about a vulnerability to version 3 of Secure Sockets Layer (SSL 3.0). Since that time, PayPal has been hard at work to mitigate any potential impact to our merchants.

To help mitigate risk associated with this vulnerability, PayPal will discontinue support for SSL 3.0 on December 3, 2014 at 12:01 a.m. Pacific Standard Time. Unfortunately, this necessary step may cause compatibility problems resulting in the inability for customers to make purchases on your site or other processing issues.

We wouldn’t have been able to extend our support of SSL 3.0 to December 3, 2014, at 12:01 a.m. PST if we hadn’t also been able to take significant steps to migrate the risk of this vulnerability for our merchants. We want to assure our merchants we have seen no evidence that the SSL 3.0 issue has led to any compromise of security at PayPal.

Keeping our merchants’ accounts and data secure is PayPal’s top priority and a guiding principle when we make challenging decisions, like this one.

We’re here to help our merchants through this process. We’ve put together a comprehensive Merchant Response Guide to ensure systems are secure from this vulnerability.

What do I need to do?

If you don’t manage website integrations for your business, we strongly encourage you to work with your website service partner (developer, hosting company or e-commerce platform, etc.) and share the Merchant Response Guide, which provides the basic guidelines on how to update to Transport Layer Security (TLS). If your website service has questions or need support, advise them to contact our Merchant Technical Support.

Thank you for your prompt attention to move this issue and understanding of our approach. Though we recognize this necessary step may cause compatibility issues, we can’t stress enough that this short-term inconvenience is heavily outweighed by our joint promise to our respective customers that we will keep their accounts and financial details safe. We plan to keep our customers up to date on how we are addressing this issue via the appropriate channels, including PayPal Forward, our Twitter handle, Customer Service and for merchants, through our Merchant Services team. We appreciate your patience and understanding as we work around the clock to better serve you and keep you and our consumers safe.

For technical assistance, please call the Pay flow Support Team at (888) 883-9770 and select option 2. They will be able to direct your call to our dedicated team of engineers who can help answer your questions. Our engineering resources are available Monday thru Friday from 8:00am to 6:00pm CST.


Billy Anne Newport
Merchant Outreach Business Consultant

Join Now member type

I am having a play with the Join Now feature that is in the v20 web pages. However, I cannot see where I can set the member type it should use when it does the contact create. I have created an Applicant Join Now button, product and bill cycle and I can get the contact in and the charge into their cart. but where can I set the member type that it should use when it creates the contact record? We do not have the acquisition module so I am wondering if it is in there - but I am also looking for the doc on that feature and there is nothing in the doc site.

Committee pages

I thought it would be fairly straight forward to create a set of committees for our provincial council committees, add users to the committee and then give the council their own page (like the community page) secured from the public and members on the web site - apparently not.

We have a council made up of several different committees. I would like to have the committees defined and the members added to their appropriate committee (some are one more than one committee)

Exhibition- Product codes

My product codes for my booths are not showing up yet those for additonal products are there when I try to register someone.  Can anyone help me?


RiSE Access Settings problem

I have a few sites live on RiSE (, and I've yet to find a combination of access settings for content records that actually work the way they should.

I find that if I check 'Content requires user to login' on the profile tabs, and then make the page available to only Specific Member Types on the Access Settings tab, when I save and publish the record, then browse to in in a browser where I am logged out, I'm immediately presented with this message:

Track user profile updates

I'm looking to provide some information regarding our users. The following question has come up How many users have logged in to update their profile? My thought is that there is a table that shows a Last Updated By column with the userid and also a timestamp column. My concern is that any save event will cause the timestamp to update. Is there any way to show the ones that updated any portion of their profile?

Gen table Codes iPart

Is there an iPart that allows display and selection of Gen table Codes?

Open Batches Authorization level privileges (Desktop)

Have a user who cannot see open batches created by other users in the orders tab and I am trying to find what level of privileges she needs to have.

Everything I have read says that is must be a 4 or greater.

Her orders privilege is currently and has been set to 4, but that did not resolve the issue.

I escalated it all the way up until 8, which still did not fix. Is there another keyword