IMIS Client has been installed in Windows 2008 R2 Server running Remote Desktop Services.
When in IMIS, the user try to print however the default printer of the remote desktop user session (also known as ts client) is not the first option; instead a System Printer (Microsoft XPS Document Writer from AMIC-SYD-RDS02) is listed there.
Then , still within IMIS , the user go to “Printer and Faxes” and change the default printer settings manually and then is able to print. Users have to do this every time they login into the Windows 2008 R2 Remote Desktop Server.
All other applications (e.g. word, excel, adobe reader, etc. ) are successfully keeping the default printer of the remote desktop user.
Can someone help me to solve this issues please.
Report Destination selected?
In iMIS, File / Report Destination, has each user selected their default printer?