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Looking for Help Desk software that can integrate with iMIS

Posted May 1st, 2009 by jennifer_strawn
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We have a client on 15.0.3 that is looking for Help Desk software that can be integrated with iMIS. They already own the Issues Management module and find it, well - lacking.

Anybody developed something like that? Or developed an integration with an off-the-shelf Help Desk product?

Thanks!

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Have a look at bt.net

On June 9th, 2009 Greg_REIQ says:

We use bt.net as our helpdesk but havenot implimented all facilities - like iMIS it is horizontally and vertically expandable and hence requires a lot of configuration to get it how you need. But it is possible to get what YOU need from it - well it does for us.

IMHO Greg.

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