Main Pages will not load after Upgrade to iMIS 15.1.2. 5640

After upgrade I can log in but the that’s as far as I get.  It acts as if it is loading but then the screen remains blank and I get the attached errors:

16:24:53  Type: 'Error' Source: 'ASI Framework Control.Desktop.XD_PreEData' Desc: Object variable or With block variable not set
16:57:05  Type: 'Error' Source: 'ASI Framework Control.DesktopAbort' Desc: Aborting ASI Desktop.
16:57:05  Type: 'Error' Source: 'ASI Framework Control.Desktop.XD_PreEData' Desc: Object variable or With block variable not set
16:57:05  Type: 'Error' Source: 'ASI Framework Control.DesktopAbort' Desc: Aborting ASI Desktop.
16:57:16  Type: 'Error' Source: 'ASI Framework Control.Desktop.XD_PostEData' Desc: Object variable or With block variable not set
16:57:16  Type: 'Error' Source: 'ASI Framework Control.DesktopAbort' Desc: Aborting ASI Desktop.
16:59:02  Type: 'Error' Source: 'ASI Framework Control.UpdateImislink' Desc: Member not found.

Any assitance would greatly be appreciated.

AttachmentSize
Log.png89.32 KB
ASI Desktop.png5.69 KB

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

possibly a control version mismatch...

Download a copy of the AsiVersion utility: www.advsol.com/downloads - scroll down to the Diagnostic Tools folder.  Run it to confirm that all the listed controls are loaded, have the same version, and are in the same location (typically c:\program files\asi\imis15\activex).

I ran the suggested and

I ran the suggested and found that not all versions are they same.  I removed and reloaded with the same results.

something to try...

It may be a registration problem.  Below is the contents of a batch file you can use to unregister and re-register the desktop components most likely to be involved. 

Can you login successfully to the web views?  Is this a problem on every desktop install, or only some?  Was this a software update application of 15.1.2.5640 to 15.1.2.4260?

regsvr32 /u "C:\Program Files\ASI\iMIS15\ActiveX\asidesktop.ocx"
regsvr32  "C:\Program Files\ASI\iMIS15\ActiveX\asidesktop.ocx"

regsvr32 /u "C:\Program Files\ASI\iMIS15\ActiveX\asifunction.dll"
regsvr32  "C:\Program Files\ASI\iMIS15\ActiveX\asifunction.dll"

regsvr32 /u "C:\Program Files\ASI\iMIS15\ActiveX\asilicsec.dll"
regsvr32 "C:\Program Files\ASI\iMIS15\ActiveX\asilicsec.dll"

regsvr32 /u "C:\Program Files\ASI\iMIS15\ActiveX\asiutil.dll"
regsvr32  "C:\Program Files\ASI\iMIS15\ActiveX\asiutil.dll"

regsvr32 /u "C:\Program Files\ASI\iMIS15\ActiveX\asidbupgrade.dll"
regsvr32  "C:\Program Files\ASI\iMIS15\ActiveX\asidbupgrade.dll"

regsvr32 /u "C:\Program Files\ASI\iMIS15\ActiveX\asidbutil.dll"
regsvr32  "C:\Program Files\ASI\iMIS15\ActiveX\asidbutil.dll"

pause

 

Batch File

I ran the above batch file, but it did not help.  I login successfully to the web views.  There is only one system having the issue.  It was a software update application of 15.1.2.5640 from 15.1.2.4260?  Also, this system runs different web development software programs.

Process Explorer might provide some clues...

...it's a free Sysinternals utility: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx  that can point out missing DLL references and other problems with running applications.

If it's just the one system, I'd try uninstalling / reinstalling (unless you've done that already with the same results).