Last night, Ragan Haggard of Sun Microsystems told STC Austin about his journey producing documentation for OpenDS (an open source product) using only wikis. From the myriad available, they picked a wiki -- JSPwiki -- that met their key requirements (still in active development , syntax, rich text, content control); however, not even the best-in-class commercial wiki, Confluence, could offer the Section 508 (accessibility) and commercial quality PDF book output they still need. (He hadn't heard of FLOSS manuals, although that's still not the holy grail.)
Oct. 16: Austin InnoTech 1-day conference
Sounds like a steal: Austin Technology Council is presenting its annual Austin InnoTech (Business & Technology Innovation Conference & Expo) on October 16 this year; it's all but free ($35 gets you into all keynotes, exhibits, and sessions). There are also discounts for groups of 3 or more. Location is the Austin Convention Center. Check out the Software track. You can also browse last year's presentations.
Finding Trans.TRANS_NUMBER in Xtender from any module
If you write an Xtender to extend the payments window in Service Central (for example), and you need the TRANS_NUMBER, this code won't return the value:
Dim strTrans As String
RaiseEvent GetValue("IMISSC^Trans.TRANS_NUMBER", strTrans)
...but this code will:
Dim strTrans As String
RaiseEvent GetValue("IMISAR^Trans.TRANS_NUMBER", strTrans)
iMISAR contains core financials code for iMIS, and it's shared by other modules. In general, if you're looking for financial data for an Xtender, and can't find it in the current library, try IMISAR instead.
Firefox performance improvement
Ran into this handy tip while wandering the web. No warranty expressed or implied :)
Firefox is set to default to a dialup connection so it will only download up to 4 things at a time, there is a way to change that IF YOU HAVE A HIGH SPEED INTERNET CONNECTION to download 30 things at a time, it's amazing the difference it makes in browser speed.
Here's How:
WARNING: This tip requires you to make changes to the way FireFox works and if not performed properly can cause performance issues.
Automated Responses in Marketing Suite
We have been dealing with a number of issues in relation to the auto response allocation process in Marketing Suite. This has ranged from source codes with 10 targets showing 200 responses, to entire campaigns where no response data being recorded. In trying to analyse the issues, a number of things have become apparent:
There does not appear to be any documentation that provides any detail on how the automated response processing is intended to work.
iDashboards community
We have a new sharing site for iDashboards, where you can see and download a set of sample dashboards. With dashboards for Membership, for Events, and for Fundraising, it will do a lot to get you started quickly. You've got to get trained and using this terrific new add-in to iMIS.
iMIS TaskCentre samples
There is a new "book" of TaskCentre samples and examples drawn from some of the interesting stuff we've been doing for iMIS demos over the past months. We've gotten LOTS of wows as we show these. You'll find them under the Implementation tab, way at the bottom, under Third Party Products. Or search. From that location, you can download tasks ready for import into iMIS TaskCentre, along with scripts for stored procedures when they require them.
Outlook Configuration
Has anybody had a hosted client that needed to access their e-mail (in our case Outlook) on their local PC/environment? Is there a configuration that can be changed in order to allow this to happen?
Efficient technique for converting instructor-led training to e-course
I'm working my way through an e-learning course through DSA (the Course Developer Workshop), which is giving me the opportunity to analyze how they're delivering e-learning. What I'm finding rather surprised me:
- They use reference-based training: the reference material to be used on the job is delivered in a binder, along with the course elements (objectives, examples, exercises, summaries).
- The course is advanced by a slideshow, which the instructor drives throughout the multi-day course.
- The course was delivered as instructor-led training, which was audio-recorded.
- The 3-day course was divided into 6 lessons with 4 video segments, all hosted on their site (no CDs or downloads).
- The live-course audio was edited down, stripping out all student questions, discussion periods, and dead time for students to complete tasks.
- The trimmed audio was laid on top of the slideshow, as if the instructor were narrating it in real time. (This was probably the trickiest part.)
- The slideshow was enhanced with circles, markup, and highlighting, such as the instructor would do.
- The slideshow added pauses, with "Click to continue" buttons, when exercises were to be completed first.
So, the experience is that the e-learning student follows along very much like a classroom student, glancing between binder and slideshow, completing exercises, and following the instructor's voice. At the end of each lesson, e-learning students complete and email homework to a designated instructor. Instead of 3 days, students have 30 days of server access, during which to finish the course. The video segments must be completed or else homework assignments will be missed. Course completion includes testing some of the output with a volunteer subject; when I get that far, I'll know how well that works, compared to a live class.
using nav designer for left hand items
after I make changes via the nav designer, what do i have to do to have the changes take affect?
I am attempting to use the nav designer to control who gets to use some of the items in system setup. I have assigned a role to the items of sys admin if i don't want the user to see it and I have added a product manager role to the user and assigned it to item I want them to see. It doesn't seem to lock the user out of the sys admin items.