Hi,

(Not sure if I've tagged this post correctly.)

We're experiencing an issue integrating a Third Party Web Content Management system with iMIS.

Issue summary
Occasionally the QueryService, when accessed as the "Seamless" user, throws an exception instead of returning results.

Steps to reproduce

1. Acquire a Login cookie for the seamless user using the MembershipWebService LoginUserAndProvideCookies action
2. Acquire a Login cookie for the web user using the MembershipWebService LoginUserAndProvideCookies action
3. Using the seamless Login cookie from (1) to authenticate, query the QueryService, GetResultsWithParameters action, using the queryPath of '$/ContactManagement/DefaultSystem/Queries/Advanced/Contact/Entitlements' and a parameter of the web username
4. Result
a. Expected The set of entitlements associated with the web username are returned
b. Actual A SOAP exception is thrown:
System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Only members of the SysAdmin role are permitted to use Query Service.

We have checked the security of the user in (1) that is being used and they are a "full" user and they have the "SysAdmin" role attached.

The issue doesn't happen all the time, but it does happen enough to concern me.

I've escalated to technical support but not getting any love.

Anyone else seen this, or have any advice on the above process.

Thanks,

Scott