Populate the count of non-responses

Hello,

I am trying to create a campaign structures and the issue I ran into is how to populate the count of non-responses. We are not generating output or have output process because we will be sending marketing emails out through 3rd party software (informz).

ASI tech advised that we use a list type of External List and define the list name / quantity. On the Source Code, select Source Code Type as External List. In the External File Name field put c:\externaltest and in the Count field put the number of query result.

However, it is not working for me.. Any suggestions would be greatly appreciated!!

 

 

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I'm happy to take a look

Hi Amy,

I know the Marketing Suite well and I'm happy to help out if I can. I might need to do a screen sharing with you so I can see your set up. Feel free to email me at shoddinott@advsol.com.

Sarah