We have a client who upgraded from 10.6 to 15.1.1 back in September. They also went from using the e-Series login to the iMIS Membership Web Services on their website. The problem they are encountering is that random member login/passwords are not working, nor will the Password reset work for those users. This isn't happening for all members however. If a staff member changes a member's password within iMIS, they then are able to login on the website via the web service with no problem. We have verified that all IDs exist in Name_Security, Name_Security_Groups, & Name_Fin.
The Event Viewer on the App Server is returning "Membership credential verification failed." for those users who can't login.
Anyone else encountering this? Is there a solution?