Usability session: Enhancing Usability of Documents

Session: "Enhancing Usability of Print- and Web-Based Documents through Information Design"
Presenters: Barbra Enlow, Susan Kleimann, and Qiwu Liu of Kleimann Communication Group

Top Three Factors in Document Usability

Back from UPA (usability) conference; UPA 2007 in Austin

Last week I attended the Usability Professionals’ Association (UPA) conference in Colorado; I would have blogged then, but half the laptop keyboard went flakey (wrong characters)! So, I'll blog soon on the critical sessions I attended (AJAX usability, wiki-based use cases / func specs, remote usability on the cheap).

The conference -- which focuses far more on practice than theory -- was hugely attended (over 200 more than they expected: 600+) representing 18 countries, with rapid chapter growth in China and India. Good news! The 2007 Conference is here in Austin, June 11-15.

ATLAS control test harness

One of my major frustrations with web development has been the lack of good testing tools for the user interface. Back at Dell I worked on one tool which we developed using the .net httpRequest objects and some scripts to check the html and step through some pages, but writing tests was entirely too tedious and broke often. Plus it didn't handle client side well.

My next approach was to wrap the DOM in an XPathNavigator. This made the process less error prone since you could do things like //a[text='next'] or //div[@id='contnet'] however the COM overhead made the searches too slow and you ended up adding hints into the document layout to speed up the searches. The advantage with this approach was that you could find and test just about anything on the DOM including javascript events, etc.

VBA Signing Certificate Available and another way I can help you

Do you use controls or write code to run in Office files? The Law Department does both with the License Agreement to screen that the form is properly filled in. The TradeMark Buttons on the Word/PowerPoint/Excel toolbars that fix up iMIS and other trademarks also use macros. However, when you open a document with macros or controls, you get a warning message that a virus may be hidden within. However, an author (like ASI) can be added to a trusted publisher list and once the publisher is trusted, the warning never appears. So, if you need a macro or control signed for a document, just send it to the Law Department and I will sign it for ASI.
More help:

Innovations Edition of Business Week: 19 June 2006 Edition

Wow. Man. Oh. Man. If you are at all interested in seeing where business is going, if you are a total non-believer and think innovation means cutesy chairs and justly died with the dot com 90s, or if you need some inspiration and hope, this weeks BW is a must read. The pull-out section mid-magazine talks about innovation and is designed to be innovative--right down to a different look and feel to give a totally different user experience for the reader. What's the bottom line? Collaboration, fusion of ideas and disciplines, and the need to aggregate seemingly disparate facts, notions, ideas, and observations in order to create new wholes. I personally feel like I have hit the Golden Age for people like myself who don't fit into one container. This issue is a perfect supplement to Daniel Pink's "A Whole New Mind" book which, if you know me, you know that I absolutely adore. Wes Monroe's brother--Bro Monroe--if you will, is a perfect example of the combination of thought-skill that is providing innovative solutions to problems. The only thing I get down on myself about is all of these people have favorite blogs and websites and I honestly barely ever use the stuff--I know you don't believe it, but it is totally true. I really need to find more time per day to peruse. Can you tell me how much time you spend reading blogs, etc online?

Web 2.0 Easy Ramp Up Resources

A lot of people have been talking about Web 2.0 lately in the virtual halls of ASI it seems. Happened to see this on BW Online--nice collection of info about the topic if you aren't familiar with it and want to be.

Web 2.0 Has Corporate America Spinning

Word Tip: Justification can look good

This is another informational item to make life a little easier and more productive.
Do you avoid full justification in Word because it sometimes results in huge       gaps       between       the words on a line? This happens because Word only adds spaces between words for justification. WordPerfect, on the other hand, narrows spaces between words to get a similar result. You can get Word to do full justification like WordPerfect by choosing Tools/Options/Compatibility and checking the box next to "Do full justification like WordPerfect 6.x for Windows"

Joke of the day
Frequently Asked Questions
Q: Why does my disk have free space?

Finishing the Clipboard

This is another informational item to make life a little easier and more productive. Some days there is even a joke.
Microsoft never finished the clipboard. They stopped when computers still ran off of floppy disks and so when you copy a second item, the first one disappears. Come on, we have a huge powerful computer here with billions of bytes of storage – how can it not have room to remember the previous clip? So, there are many clipboard extenders on the market to fill that gap. I use ClipMate from (of course) It grabs everything put on the clipboard and saves it in a searchable SQL database. It pops up a list of the most recent clips and lets you double click on one to paste it into the current spot. It does a lot more too (such as clearing out all those >> in e-mails and doing a spell check).

Site Advisor

This is the first in a series of informational items to make life a little easier and more productive. Some days there is even a joke.
Today it is about a new plug-in for Internet Explorer and Fox Fire that identifies malicious sites. It is free from that was recently purchased by MacAfee. They use bots to download software from 700,000 sites to see if they are malicious. They have looked at even more sites for pishing and excessive popups. They have signed up at hundreds of thousands of sites and measured the number of e-mails they get. They have analyzed the links to and from these sites to see if they link to bad sites.


I am back from iNNOVATIONS feeling exhausted but also invigorated as well. I was thinking on the plane back about how great it was to see, meet and put faces to names finally…in the era of remote office, face to face meetings are treasures. iNNOVATIONS for me reinforced my belief in the power of connectedness as a positive agent for change as well. I want to be connected to other like minded individuals. That’s what I saw in Austin - an ecosystem working to achieve harmony – where each individual has a specialized part to play but the acts of each individual work in conjunction and harmony with others for the greater good. That’s what I felt in Austin – we’re all on the same page and the hive is humming. Social and organizational networks are fascinating.