I am working at a customer, CBM Australia.  We are trying to create a campaign structure.  When we get to adding source code details, whenever we try to add an Insert or Source List (simple query) to the campaign, we get the following 2 errors:

Error - Value must be unique with a System

Error - The 'Name' property should not be Null

These errors have been occurring intermittently since go live.  We logged an SMR but as tech support could not recreate the issue they could not progress it.  We have tried to run a trace (output attached) but can't really make any sense of it.  We now cannot create any new source codes and cannot generate campaign output.  At points in the past, by changing details in the campaign profile we could get the details to save but this no longer works.  I am guessing it is related to the PAckage tables but can't get any further than this.

We have been dealing with a number of issues in relation to the auto response allocation process in Marketing Suite. This has ranged from source codes with 10 targets showing 200 responses, to entire campaigns where no response data being recorded. In trying to analyse the issues, a number of things have become apparent:

There does not appear to be any documentation that provides any detail on how the automated response processing is intended to work.

I'm looking for some information on a better way to integrate Informz and iMIS. One of the key things we are pushing is Marketing suite, however there is a huge gap in that marketing suite doesn't talk to Informz.

I'm wondering what would be involved in building my own ProcessEngine in iMIS. Something along the same lines as the export process engine, however something that would write activities, or tags, or something. Something that Informz CAN find. I recall a conversation about 12 months with someone where they indicated that it might be possible to build my export engine, however I can't remember who that was.

This is my 1st time working with Acquisition Manager. I want to be able to associate my Prospects to a List and to other attributes (Catholic, Non-Sect, Spanish) + I have a few questions on some of the Prospect fields.

1. Prospect ID - this needs to be unique - what values are typically populated here? Can this field remain blank?
2. ListName - this is where I would like to add the List# but I see that this really is the iMIS Mermber Type. Where would I insert the List#?

During my testing I have been unsuccessful at getting my desired results for a Campaign Target List export.

• For clarity I have defined 2 segments (Segment 1 and Segment 2)
• I am sharing a single query within the 2 segments (Last Gift $11-$20 – Catholic)
o This query is using the RFM definition business object and the NetContact
o When I run this query in ISA I get 69 records

• In the segment I am asking for segment 1 to retrieve 10 records