The dues payment selection checkboxes are checked and disabled in the Contacts \ Contact managemennt \ Billing screen. Is there a way or a setting to enable these checkboxes so that when a member is paying only a specific dues payment, the rest can be un-checked?
The same is true in Public veiw.
Thanks,
Tom
Hi,
I am currently facing an issue an issue with billing, iMIS is setup for annual billing with special prorating, (i.e: 100% for 1-8 month then 9-10 at 75% and 11-12 at 100% with bumping to next year).
following is the piece of code I am having issues with:
DateTime startOfYear = new DateTime(DateTime.Now.Year,1,1);
contact.JoinDate=DateTime.Now;
I have a custom crystal report in the Billing module (iMIS version 15.1.3) which runs a command behind the scene and every time I go to run the report, I’m prompted with the custom parameters but as soon as I select OK, I get an error below:
“Could not start print job”
I am looking for someone who has found a solution to the public view dues payment process.
Here is the background information:
Dues are billed to a company by using BT_ID on the members record. iMIS backshop works perfectly and the outstanding dues are all on the Company record..
In Public View the Dues billed to the company ( for the members) do not show up. The dues still show up on the members record and there is no way a company can pay their members dues.
I Have a question about reporting for a previous years billed amount for Dues. I am reporting with crystal using the Subscriptions table and linking to Activity and am having no luck. Reporting for the current year worked fine right after billing. The data shows in activity just not sure how to go about getting it on paper???
Hello,
A user is trying to run a custom crystal report from iMIS in the billing tab. When this report is run through iMIS, this error appears:
"Error in File: [path to report on network]: Failed to open a rowset."
The report runs just fine outside of iMIS. Regardless, I checked the permissions to the views tied to the reports and user 'IMIS' had select permissions. Also, no other reports seem to be failing. The only thing that's changed is the server, which was moved last week.
We have a customer who wants to allow Company Administrator to update the company record and also pay dues at the company level. The company pays dues for individual members. We have modified the stored procedure to allow the admin to update the company record and they can even pull up the dues billing record and select Add to cart, but when the cart displays the cart is empty. iMIS is trying to create the cart for the company ID instead of the individual ID. But even the company cart is empty when I look at it in Cart Manager - but I don't really care about that I don't think. Is there some other stored proc I can modify to allow the company dues to be added to an individual (company admin's) cart so they can pay the dues?
I would like to customize the report that is included in the email confirmations for dues billing (System Setup>Set up web components>>email templates). In the OrderConfirmationBodyTemplate, I want to edit the [Details] report or remove it and add my own. Where do I find these reports? How are these configured? TS has not been able to find the information for me and the exisitng report is very confusing to our customer's members.
Needless to say we have a very upset client, that has implemented Imis 15.1 and are having several issues with billing errors. There seems to be issues with international billing as well as some US based members; the browsers seem to have an issue with international users where it puts invalid characters in the amounts or other fields.
The errors cause issues in the application pools, then the application pools recycle and stall. Then the user gets an general error page (error.aspx) that shows an generic message. We have modifed the error.aspx to show a general message, to help eleivate their frustaration.
