We have a DUES renewal product and a MISC Late Fee product. They have their own billing cycles.
The problem is the MISC product charges are being accumulated into the Dues section and totals for the payment/checkout screen
the following
var duesProductCodes = document.getElementById("hdDues").value;
var miscProductCodes = document.getElementById("hdMisc").value;
We have customer types for example Temporary and Practicing.
The Temporary members are changed to Practicing in the middle of the year.
There are products and related charges set up for both customer types.
When billing is run it is creating a charge for the full amount for each of the customer types that were in force in the previous year. However we only want it to generate a charge for the customer type that is in force when the invoice cycle is run. Any ideas on what we need to change to get this working how we need it to?
Hi,
Can anyone post any example of CASE statements for special pricing of dues product or prorated dues?
Any help is appreciated!
Thank you,
Manisha
The dues payment selection checkboxes are checked and disabled in the Contacts \ Contact managemennt \ Billing screen. Is there a way or a setting to enable these checkboxes so that when a member is paying only a specific dues payment, the rest can be un-checked?
The same is true in Public veiw.
Thanks,
Tom
Hi,
I am currently facing an issue an issue with billing, iMIS is setup for annual billing with special prorating, (i.e: 100% for 1-8 month then 9-10 at 75% and 11-12 at 100% with bumping to next year).
following is the piece of code I am having issues with:
DateTime startOfYear = new DateTime(DateTime.Now.Year,1,1);
contact.JoinDate=DateTime.Now;
I have a custom crystal report in the Billing module (iMIS version 15.1.3) which runs a command behind the scene and every time I go to run the report, I’m prompted with the custom parameters but as soon as I select OK, I get an error below:
“Could not start print job”
I am looking for someone who has found a solution to the public view dues payment process.
Here is the background information:
Dues are billed to a company by using BT_ID on the members record. iMIS backshop works perfectly and the outstanding dues are all on the Company record..
In Public View the Dues billed to the company ( for the members) do not show up. The dues still show up on the members record and there is no way a company can pay their members dues.
I Have a question about reporting for a previous years billed amount for Dues. I am reporting with crystal using the Subscriptions table and linking to Activity and am having no luck. Reporting for the current year worked fine right after billing. The data shows in activity just not sure how to go about getting it on paper???
Hello,
A user is trying to run a custom crystal report from iMIS in the billing tab. When this report is run through iMIS, this error appears:
"Error in File: [path to report on network]: Failed to open a rowset."
The report runs just fine outside of iMIS. Regardless, I checked the permissions to the views tied to the reports and user 'IMIS' had select permissions. Also, no other reports seem to be failing. The only thing that's changed is the server, which was moved last week.
