Modules

Letter System Error Message

Does anyone else ever receive an error when merging letters that says " No Caller Selected!" or "No Record Selected"? We use the letter system pretty heavily for correspondence to our members and intermittently we receive the two above referenced "error messages." It just happens on certain letters for certain records and there's no rhyme or reason. The resolution in the past has been to recreate the letter.

Communities Resource Library File Types

I sent this to ASI, but thought I'd post here too to see if anyone has encountered this.

In iMIS 20.1.19.2470, I have reviewed what is currently in place for the AllowedUploadFileTypes in the web.config for the Communities resource library and also have reviewed the allowable file types from the list below from iMIS docs. I do not see the newer Office extensions (i.e. .docx, .xlsx, .pptx) in the allowable file extension list. Should the DOC, PPT, and XLS file types encompass these?

Video streaming of educational events after purchase in iMIS shop

Hi,

Two years ago I made a post about purchasing_of_electronic_media_through_imis_shop. I'm wondering if anyone has any success stories or how they have tackled similar challenge in the time that has passed.

Our business requirement still stands (to allow members/non members to purchase video streams via our iMIS shop and have them accessible to them), but we are yet to progress.

sp_asi_UpdateNameIndex failing due to new clustered primary key for dbo.Name_Indexes (PK_Name_Indexes)

Since upgrading to iMIS 20.1.13 (from 15.x) users have been encountering a Customer Portfolio shutdown we have traced to a new clustered primary key for dbo.Name_Indexes. The primary key is "PK_Name_Indexes". This primary key did not exist in iMIS 15.x. The stored procedure "sp_asi_UpdateNameIndex" executes against dbo.Name_Indexes. It is unchanged between 15.x and 20.1.13, and will now occasionally fail because violations to this new primary key.

Using SOA to override UnitPrice when registering for event

Hello,

we're working on custom conference registration iPart mainly using SOA EventManager to register members for various event functions. There is a number of Registrant classes for the event and registrant can belong to more than one so we need to do the following:

1. Determine lowest price for registrant for each selected function or option. I was able to do that using iBO CFunction.GetFuncFeeByRegClass(registrantClass)

Drop down list on contact window of admin console sourced from IQA

I am going round in circles with support on this one and cannot get a coherent answer so I thought I would try you folks.

I have an iqa that is returning the names of contacts that are set up as organizations.

I would like the results to be available in a drop down list for selection on a contact/customer additional window so that the users can select the organization the contact works for (we cannot use the company field as our contacts can work for multiple organizations so we have a custom multi instance table to capture their employers.

iMIS Multi Value Look Ups

Hello all

You may have recently found that all the multi-value look up fields in the iMIS desktop have stopped working, and give an error:

"Duplicate description detected. Please correct the lookup table."

This seems to be caused by a recent MS Update - KB3008923

Once this update is removed, the look ups should work.

Retrieve Auto Enroll flag for Event function using SOA

Hello,

I'm browsing SOA documentation for last couple of hours trying to figure out how to retrieve Auto-Enroll flag for event function. There is nothing in EventFunctionData class.
Only place I could find it is in EventData.RegistrationOptions but that collection is empty for my test event.

Does anyone know how to get this flag?

Thanks,
Igor

Order Processing - never printed - need to recreate

In the process of processing orders this morning we found that our printers are not working, and so all of the reports that print as part of the process of processing orders did not print. Unfortunately, all of the orders were moved through the process. My question is this: how do I recreate the papers that should have printed at each step of the order processing process? I've got the list of order numbers, I'm just not sure what to do with them.

incorrect ship date entered when processing orders

When processing orders this morning an incorrect date was entered. Now, instead of having a ship date of 11/30/2014 we have a ship date of 12/30/2014. This is keeping reports from running correctly. I'm wondering if I can just update the ship_date_time field in the Orders table or if this will not cover all the bases. Are there other feidls/tables that would need to be updated?