Hi,
I have an IQA which links to a customer record properly using "key_contact".
I then created a custom link on the customer desktop using Content Manager which links directly to the IQA, held within the iPart "iMIS 15. IQA Table Viewer Control II"
Under configuration I specified Navigation Column on the key_contact column (iMIS ID) to open "Manage customers" and set the value to "Key Contact column value".
I specified the navigation column to be the iMISID which already has the alias "Key_contact" in the IQA.