Tools

WCM and iMIS backup strategies

For those individuals already using WCM and iMIS, what backup (and system maintenance) practices have you put into place?

We feel pretty confident about our SQL backup strategy, but the only items we're finding in the official docs are for SQL at http://docs.imis.com/15.1/index.asp?topic=/15.1/34128.htm and nothing regarding iMIS itself and the WCM sites.

Analyzing and fixing errors in the sitemap

One of the more common critical iMIS errors involves a failed attempt to build the sitemap. In the currently released version of iMIS, the errors discussed below will result in the application server being unable to load. In an upcoming update, iMIS will at least continue to work until the application pool is recycled, giving you a little bit of time to resolve the problem.

In existing versions, the problem will manifest itself either as errors publishing a website or navigation item(s), or as an ASP.NET worker pool crash with no error message. In the upcoming version, iMIS will log an error similar to the following in the Windows Application Event log rather than crashing:

WCM error logs

We are curerntly setting up a test WCM site. However, when we login and click System Setup and several other links on the WCM tab we get "An unexpected iMIS error has occurred. Please try your operation again; if you still receive an error, contact the system administrator. "

Is there somewhere these errors are being logged? This is a stand alone WCM site on a different server than the app server.

Customer Portfolio screen is not active when IQA returns results

I have attached a link to a brief video that demonstrates this issue.

Essentially, when using an IQA query that has been set up to return details to the Customer Portfolio, the query runs, the list is generated in an IQA window and a record is selected.  When this occurs, the results set is returned to the results  pane in the imis customer portfolio, but the cust portfolio is completely inactive.  You cannot enter a new record, select a record from the results set, no record is returned to the customer screens, etc.

Style not affecting login text

I am using template design 1510.

I changed the background color of the top nav.

I was able to change the font color in the utilitynav_style to blue, but when I change the color of LoginStatusMenu it does not change.

Here is the code for the login:

<asp:LoginStatus ID="LoginStatus1" runat="server" LoginText="Log On" LogoutText="Log Off" AccessKey="l" OnLoggedOut="LoginStatus1_OnLoggedOut" CssClass="LoginStatusMenu" />

Error Type Asi.iBO.MissingSystemSettingException

I created a meeting in iMIS and enabled it for online registration. I walked through the Event Setup and was able to view the event for online registration. I get to the end and received the following error message. I'm not sure what to do with this.

Error Type Asi.iBO.MissingSystemSettingException

 

Error Date 2/11/2010 8:05:04 PM
Error Message iBO.CStandardOrder.Ctor : The system setting for Order_Control.WebOrderType is missing. It must be set before performing this operation.

 

Stack Trace at Asi.iBO.Errors.CErrors.NewError(ErrorNumber errorNumber, String errorLocation, ErrorCategory errorCategory, Object[] errorValues) at Asi.iBO.Commerce.CStandardOrder..ctor(IiMISUser user) at Asi.Bae.Data.Cart.CreateCStandardOrder() at Asi.Bae.Business.Cart.Cart.get_OrdersTotal() at Asi.Bae.Business.Cart.Cart.get_SubTotal() at Asi.Bae.Web.Checkout.MyCart.iBtnGoToCheckout_Click(Object sender, EventArgs e)
 

Exchange Settings Clarification Request

I'm working through set up for WCM. I'm in System Setup > Set up Web components > Exchange Settings.

iMIS Reference materials for public View Setup state the following:

 

This window defines the Microsoft Exchange account in your organization from which event meeting requests are sent to users who register for events through the Public view of iMIS.

WCM > System Setup > Organization Configuration

Release/Version 15.1.2

In WCM I'm working through setup  for Web components.

System set > Organization Configuration > URL of Registration page

Documentation state:

URL of registration page

Specifies the URL of the page for new account registration.

WCM and use of registered domain name

Release/Version 15.1.2

iMIS 15 along with WCM was installed on a  dedicated Web server. Currently, the Web site that was created using WCM has a url of http://[orgnaization_name]-web01/imis15/[site_name]. There is a domain name that should be used for this site. How do we replace the [orgnaization_name]-web01/imis15 with the domain name?

Thanks,

Brad

Importing WCM content from dev to production

We're having issues with importing content from dev to production when the content in dev contains links to other content in the the testenvironment (example: ;"><a href="/imistest/DevSite/EventContent/EventPages/file.aspx" needs to be "/imis15/ProdSite/....>  Does the html code exist in the database so that i could do a mass update to change those references to the correct directory path? I am unable to edit the imported file through WCM?