Order Processing - never printed - need to recreate

In the process of processing orders this morning we found that our printers are not working, and so all of the reports that print as part of the process of processing orders did not print. Unfortunately, all of the orders were moved through the process. My question is this: how do I recreate the papers that should have printed at each step of the order processing process? I've got the list of order numbers, I'm just not sure what to do with them.

incorrect ship date entered when processing orders

When processing orders this morning an incorrect date was entered. Now, instead of having a ship date of 11/30/2014 we have a ship date of 12/30/2014. This is keeping reports from running correctly. I'm wondering if I can just update the ship_date_time field in the Orders table or if this will not cover all the bases. Are there other feidls/tables that would need to be updated?

Updating Organization Logo

I'm trying to update our Organization Logo in iMIS > File > System Setup > Organization Names > Logo. Information on say I should be able to paste the new logo in if it is  .bmp file and the correct size. However, when I click on Edit, even though I can delete the old logo, I'm unable to paste. Any suggestions?



Updated Invoice Mail Address but not displaying in Crystal

I just updated our organization address in iMIS > File > System Setup > Organization Names in the Invoice Mail Address field. We have a custom crystal report that we are using for invoices. The organization address in this crystal report is pulling from the org_control.InvoiceAddress field. When I query this field the address is correct, but for some reason the new address is not displaying in the organization address section of the crystal report when I print an Invoice.

SSL 3 and payflowpro


We received this email overnight from payflowpro.

I'm trying to understand if iMIS uses SSL3 to integrate with payflowpro and what if any steps need to be done to swap to TLS?

Does anyone know?





From: Newport, Billy Anne []
Sent: Tuesday, 25 November 2014 6:36 AM
Subject: Immediate Action Required – SSL 3.0 vulnerability

Immediate Action Required – SSL3.0 Vulnerability

Dear ,

On Tuesday, October 14, 2014, details were released about a vulnerability to version 3 of Secure Sockets Layer (SSL 3.0). Since that time, PayPal has been hard at work to mitigate any potential impact to our merchants.

To help mitigate risk associated with this vulnerability, PayPal will discontinue support for SSL 3.0 on December 3, 2014 at 12:01 a.m. Pacific Standard Time. Unfortunately, this necessary step may cause compatibility problems resulting in the inability for customers to make purchases on your site or other processing issues.

We wouldn’t have been able to extend our support of SSL 3.0 to December 3, 2014, at 12:01 a.m. PST if we hadn’t also been able to take significant steps to migrate the risk of this vulnerability for our merchants. We want to assure our merchants we have seen no evidence that the SSL 3.0 issue has led to any compromise of security at PayPal.

Keeping our merchants’ accounts and data secure is PayPal’s top priority and a guiding principle when we make challenging decisions, like this one.

We’re here to help our merchants through this process. We’ve put together a comprehensive Merchant Response Guide to ensure systems are secure from this vulnerability.

What do I need to do?

If you don’t manage website integrations for your business, we strongly encourage you to work with your website service partner (developer, hosting company or e-commerce platform, etc.) and share the Merchant Response Guide, which provides the basic guidelines on how to update to Transport Layer Security (TLS). If your website service has questions or need support, advise them to contact our Merchant Technical Support.

Thank you for your prompt attention to move this issue and understanding of our approach. Though we recognize this necessary step may cause compatibility issues, we can’t stress enough that this short-term inconvenience is heavily outweighed by our joint promise to our respective customers that we will keep their accounts and financial details safe. We plan to keep our customers up to date on how we are addressing this issue via the appropriate channels, including PayPal Forward, our Twitter handle, Customer Service and for merchants, through our Merchant Services team. We appreciate your patience and understanding as we work around the clock to better serve you and keep you and our consumers safe.

For technical assistance, please call the Pay flow Support Team at (888) 883-9770 and select option 2. They will be able to direct your call to our dedicated team of engineers who can help answer your questions. Our engineering resources are available Monday thru Friday from 8:00am to 6:00pm CST.


Billy Anne Newport
Merchant Outreach Business Consultant

Join Now member type

I am having a play with the Join Now feature that is in the v20 web pages. However, I cannot see where I can set the member type it should use when it does the contact create. I have created an Applicant Join Now button, product and bill cycle and I can get the contact in and the charge into their cart. but where can I set the member type that it should use when it creates the contact record? We do not have the acquisition module so I am wondering if it is in there - but I am also looking for the doc on that feature and there is nothing in the doc site.

Creating multiple Domains/SubDomains

I am responding to James Question and very excited to have my first Blog entry

Creating multiple domains

Instructions for creating multiple domains

  • Configure sub domains in DNS that will be used
  • Configure separate domains in RiSE – see below
  • Modify existing links that reference old URL’s
  • Forward old links to new sub domains in DNS

Configuration of Separate Domains in RiSE

Committee pages

I thought it would be fairly straight forward to create a set of committees for our provincial council committees, add users to the committee and then give the council their own page (like the community page) secured from the public and members on the web site - apparently not.

We have a council made up of several different committees. I would like to have the committees defined and the members added to their appropriate committee (some are one more than one committee)

Exhibition- Product codes

My product codes for my booths are not showing up yet those for additonal products are there when I try to register someone.  Can anyone help me?


Get State names using IBO c oding - IMIS 20

I want to populate state drop down using IBO.
I did below coding, but drop down filled with State codes. How we can get State names instead of codes.
// Load states from DB
if (drpState.Items.Count == 0)
string[] _States = Asi.iBO.iboAdmin.ReferenceData.StatesProvinces;

foreach (string _pr in _States)