User Experience

UPA Conference 2007 - Report to Date - June 12

From: Jim Sneeringer [Jim@Sneeringer.com]
Sent: Tuesday, June 12, 2007 8:47 PM
To: UserExperience
Subject: UPA Conference Report to Date

Tutorial on Pattern Libraries

a. The main think I learned here is that Sara did a great job of setting up or template.

UPA Tutorial --- Creating a Custom UI Pattern Library

Attached is the workbook from "Creating a Custom UI Pattern Library"

From: Dean Barker [mailto:dean.barker@humanfactors.com]
Sent: Friday, June 22, 2007 12:49 PM
To: dean.barker@humanfactors.com; aadomenas@alta.com; ken.becker@intermec.com; denise.belling@gmail.com; mcamp@njm.com; elena.cistrunk@aristocrat-inc.com; erik.egbertson@autodesk.com; tony.fagerlund@swedbank.se; david.fine@bowne.com; anestes-fotiades@idexx.com; ngift@mit.edu; cgoings@google.com; ryangossen@yahoo.com; marlah@well.com; robin.k.hanks.ay3v@statefarm.com; whharrison4@yahoo.com; naomih@hiser.com.au; jjanis@progressive.com; kek@dk.ibm.com; lidlbare@yahoo.com; kleppner_andrew@emc.com; f3484134@yahoo.com; kmarshak@earthlink.net; susan.michael@thomas.com; linda_parra@tds.net; peter@half-tide.com; michael.rawlins@opensolutions.com; csossrickes@yahoo.com; jinwise@gmail.com; jill.shinkawa@hp.com; shilpa.shukla@hp.com; allison.smith@thomson.com; jim@sneeringer.com; erik.snell@autodesk.com; mike@lifename.com; darrell.h.taylor@ssa.gov; judi.m.victor@boeing.com; thomas.vollaro@autodesk.com; vutpakdi@acm.org; heather.walker@thomson.com; nancy.wojack@intermec.com

Usability session: Tuning web content for usability

Presenters: Janice (Ginny) Redish, Whitney Quesenbery

Usable content lets users:

[1] Find what they need.

People find what they need when
. links use words they know
. content on information pages is in small pieces with good headings

[2] Understand what they find

People understand information when the content speaks directly to them with
. personal pronouns
. action verbs
. active voice
. words they know

Usability session: Designing a Specific Use Case Pattern Set for Enterprise apps

Presenters: Daniel Schwartz, Arin Bhowmick; Oracle

Summary of their experience:

• Specific use case design pattern set = domain abstraction
• Valuable for organizations of any size
• Documentation demands _large_ time commitment!
• Need to create balance, when to reference existing patterns vs. build new
• Critical: properly scope what are pattern vs. product features
• Critical: efficient post-design strategy (just as key as optimal design)
• Design pattern success = documenting best practices for domain + being actually implemented org-wide

Usability session: Promoting Style Guidelines Usage

Presenters: Laura Mason, Ecora; Gregg Almquist, Experient Interactive and Design

Without Style Guidelines (“The Frankenstein effect”)

. Product was fragmented – page design and language seemed pieced together
. Inconsistency made product harder to use and undermined users’ confidence
. Most important information wasn’t always first on page
. Various synonyms used for the word “enter”
. Tone bounced around from formal legalese to very casual

Usability session: Widescreen Content Layout

Presenters: J. Goldberg, Oracle; J. Helfman, Oracle

Recommendations from a usability study of new widescreen page layouts (what users preferred and how they expected such pages to behave):

- Left justify content.
- Make content resize and flow as pages resize.
- Keep page splitters stationary, and let right-side content resize and move in proportion to available page area.
- Have tables always show all columns, unless there's a horizontal scrollbar.
- Make graphs and maps resize with constant aspect ratio, with predefined min/max sizes based on intended tasks.
- Overall: Use a constraint-based liquid layout, rather than redesigning for each display.

Usability session: Podcasting: Tips for Practitioners

Presenters: Timothy Keirnan, Design Critique: Products for People; Sarah Swierenga, Michigan State U., Usability & Accessibility Center

Types of Podcasts

1. Academic: distributes classroom recordings or recordings made outside class from lesson plans.
2. Marketing: corporate services, case studies, methods, testimonials, events.
3. Infotainment: shares user-centered concepts and applications in a fun, non-commercial way.
4. Hobby: promotes anything people like to enjoy outside of work.

Back from Usability 2007 conference: will post notes

Last week I attended the Usability Professionals’ Association (UPA) conference here in Austin; I'll blog soon on the critical sessions I attended.

The conference -- which focuses on real-world practice -- was hugely attended (nearly 800) internationally, with chapter growth exploding in southeast Asia, China, and India.

iMIS Mobile - Check it out

I've just uploaded the source code and demo videos for the iMIS Mobile application that I demoed at the Innovations conference.
http://www.imiscommunity.com/imis_mobile

I've also setup a live site that anyone can play with using a mobile browser. See it in action here:
http://mobile.imis.com

There are tons of devices out there, and I only have a few that I can get my hands on personally. So, let me know how it looks on your device!

How to build an iMIS/Google mashup in 5 minutes or less

Mark B. mentioned this at our Dev staff meeting. 

I recently ran across a very useful tool "WyaWidget - Widget Creator" that allows you to create a widget and place it onto your Google Personalized Homepage (Also, Netvibes & Pageflakes). I'm sure there are other tools out there that are similar but this one caught my attention because it is completely web-based and simple, some of the interface is a bit rough but it is totally usable. Not only can you build a quick widget directly from you Google homepage but they also have a web based tool that allows you to build web apps, modify any you created through Google and also change your data schema ( Similar to BOA ).