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TaskCentre MailMerge Error

Posted July 13th, 2010 by asnich
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Hi,

We are setting up TaskCentre v4.5 with Word to MailMerge but when running the MailMerge step get the error: "Microsoft Word could not initialize properly" Have tried multiple documents but no solution found as yet....

Has anyone experienced this or has any suggestions?

UPDATE July 14 - All fixed, turned out to be an issue with the server setup and permissions on the account running the TaskCentre service. Big thanks to Paul at ASI for helping resolve this!

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Details of Solution

On April 11th, 2011 asnich says:

Someone asked for exact details on this fix so here is what worked for us:

- Start – run – dcomcnfg
- Expand component services – Computers – My Computer – DCOM config
- Locate the Microsoft Office Word 97 - 2003 Document object
- Right click – Properties
- Select the identity tab
- Enter an administrator login and password.

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