I'm having a real problem with an initial task that I wanted to see if this community had any help.
The task is rather complex and involves 2 Decision steps. The last one has about 6 branches it has to evaluate. The way it works is initially a trigger fires then a query fires to only pickup certain transactions. In one example, i purchase 3 different products and the Decision step is supposed to send out 3 different emails with a number of pre-defined attachments. What is happening is the Decision step is only working for the 1st product code its finding and sending 3 emails of the same product code.
If i purchase 1 product, it all works fine.
I realize this is probably hard to diagnose without looking at it, but wondered if anyone had issues with multiple branches of a Decision step?
try this
I had a similar issue when i first started using TC and the decision tool is ok for A or B but not A, B, or C, etc. Dont use the decsion tool, use the data filter tool instead.