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WCM - Browser Compatibility issues

Posted September 19th, 2011 by vignesh
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Hi,

We use iMIS 15.1.3.6699 and we are developing a website and encountered few browser compatibility issues. Some links works in IE but not in other browsers (FF, Chrome, Safari).

We are using 1502 template and the homepage content area6, 7, 8, 9, 10 are 5 different images that contain links respectively. All the links work correspondingly in IE but not in other browsers. Interestingly, only homepage content area6 works in the other browsers but not the other 4 links.

From the attached image, links to Membership, Events, Communities, AENJ does not work in FF, Chrome, Safari but works in IE. CENA TNP link works in all the browsers.

Did some code validation and other study but no luck due to lack of knowledge in CSS. Please see the attached image for more information.

image1.jpg is a screenshot from IE9

image2.jpg is a screenshot from FF

Notes:

  1. Images in the content areas are broken into 2 (one with the word and the other an image)
  2. when you look at image2.jpg they have this ugly line between them but not in IE
  3. checked the HTML but no luck there.
  4. used the .browser file that was mentioned in the iMIS community but no luck

Any help is highly appretiated. thank you.

Regards,

Vignesh

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Try this.

On September 27th, 2011 Hyperlance says:

Hi Vignesh,

I had this problem a little while back, and a few people posted a solution found from http://forums.asp.net/p/1369765/2860698.aspx#2860698

 

Add the directory "App_Browsers" folder to the root of the virtual directory which is the "/net" folder" in iMIS (has the "bin'" dir and "App_Code", "App_Themes" dirs) and add a file called "Chrome.browser" with these contents:

----------------------------------------------------

<browsers>

<browser refID="safari1plus">
<controlAdapters>

<adapter controlType="System.Web.UI.WebControls.Menu" adapterType="" />
</controlAdapters>

</browser>
</browsers>

----------------------------------------------------

Restart IIS and that's it.

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Thnx

On September 27th, 2011 vignesh says:

Hi,

Thnx for your response but I've tried that too but it didn't fix the problem. I did come across the same ASP.Net forum and got a lot of .browser files sitting in my App_Browser folder :)

However, I had some issues with other templates like like the 1503 where the drop down menu didnt work and a lot of other compatibility issues and I tried this trick (.browser file) and it worked great.

Unfortunately, it didn't seem to work with this particular issue (template 1502). But saying this, I got a cheeky way out of this problem now (not professional thought!!).

The work around was to make all the content areas (7,8,9,10)  = 0 and move all the images from the corresponding content areas to the one above it called Content Area 5 and set the height of this area to 'auto' allowing it grow.

Doing this helped me get this out of the way. However, the website is now live - www.cena.org.au and it works in all browsers. The other thing to note is that the content areas that were misbehaving didn't want any link to work - not even www.google.com.

Thnx anyway.

Vignesh

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